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Help Center
FAQ's
Redeem‑Me lets businesses create digital stamp cards, vouchers and deals. Customers save these cards to their digital wallet and scan a QR code at checkout to collect stamps and redeem rewards—just like paper loyalty cards, but easier.
Download Redeem‑Me from the App Store or Google Play. Create a free account with your name and phone number, then add your favourite cafés, salons or local shops to your wallet.
Business owners can register their store, create deals and digital stamp cards, publish promotions and invite staff as cashiers. They can also track redemption and repeat visits via the business dashboard.
Customers add loyalty cards to their wallet and scan QR codes at checkout. Each purchase earns digital stamps. Once a card is full, the customer can redeem the reward instantly.
A digital stamp card replaces paper punch cards. Each time a customer buys an item (e.g., coffee), they earn a digital “stamp.” When the required number of stamps is reached, the reward (free coffee, discount, etc.) is automatically available for redemption.
Businesses can set deals for specific days or hours—e.g., 20% off on Tuesdays between 2 p.m. and 4 p.m. The app notifies customers when a deal is active so they can take advantage of the discount.
Redeem-Me is free for customers to use. Businesses can try Redeem-Me free for 30 days, after which the Standard Plan is $39 AUD per month. Customers and cashiers can continue to use the app at no cost.
Yes. New businesses can try Redeem-Me free for 30 days. No credit card is required to start the trial. After the trial, you can continue on the Standard Plan for $39 AUD per month. Customers and cashiers always use the app for free.
The Standard Plan includes 1 store/location, up to 2 active loyalty programs, up to 2 active cashier profiles and unlimited customer participation.
Yes. Additional stores, cashier profiles and active loyalty programs can be added as your business grows.
The cashier is a user that has access to certain stores and is able to list and view deals, and scan QR codes from the customers. They decide during purchase-time what deal(s) is the customer entitled to.
Yes. The app lets users switch roles, so someone can collect stamps at their favourite café and still act as a cashier at their own business.
Redeem‑Me works on iOS and Android phones. Business owners can also manage deals via our web dashboard.
We use your information to deliver relevant deals and loyalty perks. We don’t sell personal data, and you can unsubscribe or delete your account at any time. Read our Privacy Policy for details.
Yes. Redeem-Me is a monthly subscription with no lock-in contract. You can cancel at any time.
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