Question 1

How does the Redeem-Me App work?

Accepted Answer

Redeem‑Me lets businesses create digital stamp cards, vouchers and deals. Customers save these cards to their digital wallet and scan a QR code at checkout to collect stamps and redeem rewards—just like paper loyalty cards, but easier.

Question 2

How do I download and sign up?

Accepted Answer

Download Redeem‑Me from the AppStore or GooglePlay. Create a free account with your name and phone number, then add your favourite cafés, salons or local shops to your wallet.

Question 3

How does the app work for business owners?

Accepted Answer

Business owners can register their store, create deals and digital stamp cards, publish promotions and invite staff as cashiers. They can also track redemption and repeat visits via the business dashboard.

Question 4

How does the app work for customers?

Accepted Answer

Customers add loyalty cards to their wallet and scan QR codes at checkout. Each purchase earns digital stamps. Once a card is full, the customer can redeem the reward instantly.

Question 5

What is a digital stamp card?

Accepted Answer

A digital stamp card replaces paper punch cards. Each time a customer makes a qualifying purchase they earn a digital stamp. When the required number of stamps is reached, the reward (e.g. free coffee) is automatically available for redemption.

Question 6

How do time-based deals work?

Accepted Answer

Businesses can set deals for specific days or hours—like offering 20% off on Tuesdays from 2p.m. to 4p.m. The app notifies customers when a deal is active so they can take advantage of it.

Question 7

Is Redeem-Me free?

Accepted Answer

Redeem‑Me is currently free for businesses, customers and cashiers during our beta period. Businesses will have paid plans in the future, but customers and cashiers can continue to use the app for free.

Question 8

Does Redeem-Me offer a free trial?

Accepted Answer

Yes. Businesses can sign up for a free trial to explore all features. Customers and cashiers always use the app for free.

Question 9

Which devices are supported?

Accepted Answer

Redeem‑Me works on iOS and Android phones. Business owners can also manage deals via our web dashboard.

Question 10

Can I be both a customer and a cashier?

Accepted Answer

Yes. The app lets users switch roles, so you can collect stamps at your favourite café and still act as a cashier at your own business.

Question 11

How do you use my data?

Accepted Answer

We use your information to deliver relevant deals and loyalty perks. We don’t sell personal data, and you can unsubscribe or delete your account at any time. See our Privacy Policy for details.

Help Center

FAQ's

How does the Redeem-Me App work?

How do I download and sign up?

How does the Redeem-Me App work for the Business Users?

How does the Redeem-Me App work for the Customers?

What is a digital stamp card?

How do time‑based deals work?

Is Redeem‑Me free?

Does Redeem‑Me offer a free trial?

Which devices are supported?

Can I be both a customer and a cashier?

How do you use my data?

How does the Redeem-Me App work for the Cashiers?

Resources

Download on the
Apple Store

Get it on
Google Play