Question 1

¿Cómo funciona la aplicación Redeem-Me?

Accepted Answer

¡Al igual que las tarjetas de fidelización tradicionales en papel, pero digitales! Crea ofertas y promociones personalizadas directamente en tu teléfono inteligente con Redeem-Me. Tus clientes pueden guardar fácilmente tus tarjetas en sus billeteras digitales, ya sea que usen Apple o Samsung. Redeem-Me está disponible en ambas plataformas, haciendo que las recompensas de fidelidad sean muy sencillas.

Question 2

How do I download and sign up?

Accepted Answer

Download Redeem‑Me from the App Store or Google Play. Create a free account with your name and phone number, then add your favourite cafés, salons or local shops to your wallet.

Question 3

¿Cómo funciona la aplicación Redeem-Me para los usuarios comerciales?

Accepted Answer

Los dueños de negocios pueden crear y actualizar tiendas y ofertas. También pueden invitar y gestionar personas en sus tiendas identificadas como cajeros.

Question 4

¿Cómo funciona la aplicación Redeem-Me para los clientes?

Accepted Answer

Todos pueden ser clientes. Simplemente añade tarjetas de recompensas y de fidelidad a la billetera de la aplicación, y úsalas para reclamar compras y recompensas con facilidad.

Question 5

What is a digital stamp card?

Accepted Answer

A digital stamp card replaces paper punch cards. Each time a customer buys an item (e.g., coffee), they earn a digital “stamp.” When the required number of stamps is reached, the reward (free coffee, discount, etc.) is automatically available for redemption.

Question 6

How do time‑based deals work?

Accepted Answer

Businesses can set deals for specific days or hours—e.g., 20% off on Tuesdays between 2 p.m. and 4 p.m. The app notifies customers when a deal is active so they can take advantage of the discount.

Question 7

Is Redeem‑Me free?

Accepted Answer

Redeem-Me is free for customers to use. Businesses can try Redeem-Me free for 30 days, after which the Standard Plan is $39 AUD per month. Customers and cashiers can continue to use the app at no cost.

Question 8

Does Redeem‑Me offer a free trial?

Accepted Answer

Yes. New businesses can try Redeem-Me free for 30 days. No credit card is required to start the trial. After the trial, you can continue on the Standard Plan for $39 AUD per month. Customers and cashiers always use the app for free.

Question 9

What is included in the Standard Plan?

Accepted Answer

The Standard Plan includes 1 store/location, up to 2 active loyalty programs, up to 2 active cashier profiles and unlimited customer participation.

Question 10

Can I add more stores, cashiers or loyalty programs?

Accepted Answer

Yes. Additional stores, cashier profiles and active loyalty programs can be added as your business grows.

Question 11

¿Cómo funciona la App Redeem-Me para los Cajeros?

Accepted Answer

El cajero es un usuario que tiene acceso a ciertas tiendas y puede enumerar y ver ofertas, y escanear códigos QR de los clientes. Deciden durante la compra a qué oferta(s) tiene derecho el cliente.

Question 12

¿Puede un Cajero ser Cliente al mismo tiempo en la aplicación Redeem-Me?

Accepted Answer

Absolutamente, la aplicación Redeem-Me permite a los usuarios intercambiar roles entre clientes y cajeros.

Question 13

Which devices are supported?

Accepted Answer

Redeem‑Me works on iOS and Android phones. Business owners can also manage deals via our web dashboard.

Question 14

How do you use my data?

Accepted Answer

We use your information to deliver relevant deals and loyalty perks. We don’t sell personal data, and you can unsubscribe or delete your account at any time. Read our Privacy Policy for details.

Question 15

Can I cancel at any time?

Accepted Answer

Yes. Redeem-Me is a monthly subscription with no lock-in contract. You can cancel at any time.

Valor

Únete ahora de forma gratuita a la comunidad de la aplicación Redeem-Me hoy mismo!

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